Bad customer service B+M Ford Bredasdorp

Looks like you were very lucky. We took out an extended warranty on our Ford Ranger bakkie which expires in August 2019. The bakkies gearbox is making a noise. We have contacted numerous employee's and no one wants to help us. Eventually I phoned Mrs Steenkamp one of the owners. She said she would get back to me and so we wait for her call. We now sit with a 2014 bakkie with 154 000 kms on the clock always serviced on time which is broken and B and M Ford Bredasdorp just doesn't care because they have our money in there bank account .