GB
Gerrit B

1 reviews | Active since May 2024

03 Mar 2025, 14:05

Worst service ever

I was in America end of 2024. I developed an Ulcer while on my trip. It forced me to see a medical practitioner. I obtained approval from Europ Assist. Coming back I start with the claiming process. I had to complete 4 different forms. It seems that they try every trick in the book not to pay the claim. The claim was eventually paid on the 3rd of March 2025. Luckely I did not had a heart attach. I would have died before they could have paid anything. Worst service ever

0
Replies (1)
Azoza
Azoza's reply03 Mar 2025, 15:29
Official
Dear valued client.

We hereby acknowledge receipt of the complaint, and our investigation is underway.

Kind Regards
Europ Assistance SA
Customer Care Team