GB
Gerrit B
1 reviews | Active since May 2024
03 Mar 2025, 14:05
Worst service ever
I was in America end of 2024. I developed an Ulcer while on my trip. It forced me to see a medical practitioner. I obtained approval from Europ Assist. Coming back I start with the claiming process. I had to complete 4 different forms. It seems that they try every trick in the book not to pay the claim. The claim was eventually paid on the 3rd of March 2025. Luckely I did not had a heart attach. I would have died before they could have paid anything. Worst service ever
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Replies (1)Azoza's replyOfficial
03 Mar 2025, 15:29Dear valued client.
We hereby acknowledge receipt of the complaint, and our investigation is underway.
Kind Regards
Europ Assistance SA
Customer Care Team
We hereby acknowledge receipt of the complaint, and our investigation is underway.
Kind Regards
Europ Assistance SA
Customer Care Team
Azoza's reply03 Mar 2025, 15:29
Official
Dear valued client.
We hereby acknowledge receipt of the complaint, and our investigation is underway.
Kind Regards
Europ Assistance SA
Customer Care Team
We hereby acknowledge receipt of the complaint, and our investigation is underway.
Kind Regards
Europ Assistance SA
Customer Care Team
