DMM
Dane-Marie Mc Master
1 reviews | Active since Jun 2024
11 Jun 2024, 01:55
****mers
If I could give negative starts I would! I am furious with the blatant disregard and lack of response from Europ Assistance. I have a severe toothache and urgently need to know if my dental procedure is covered. Despite multiple emails, I have received no reply. It's been OVER 2 WEEKS NOW!
This company is a ****. They take your money but disappear when you actually need help. Their disgraceful lack of communication has not only ruined my holiday but has caused immense stress and pain.
I will never use them again and strongly advise everyone to avoid them. They are ************* and do not provide the support they promise.
Policy number ***.
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Replies (1)0
Replies (1)Azoza's replyOfficial
27 Jun 2024, 13:51Dear valued client.
We hereby acknowledge receipt of the complaint, and our investigation is underway.
Kind regards
Europ Assistance
Customer Care Team
We hereby acknowledge receipt of the complaint, and our investigation is underway.
Kind regards
Europ Assistance
Customer Care Team
Azoza's reply27 Jun 2024, 13:51
Official
Dear valued client.
We hereby acknowledge receipt of the complaint, and our investigation is underway.
Kind regards
Europ Assistance
Customer Care Team
We hereby acknowledge receipt of the complaint, and our investigation is underway.
Kind regards
Europ Assistance
Customer Care Team
