TN
Theuns N
1 reviews | Active since Jan 2016
01 Feb 2016, 12:40
EXTREMELY POOR AND HIGHLY UNPROFESSIONAL SERVICE
The following feedback was received from Europ Assist on 8 January 2016 and thereafter no further feedback. It seems to be an automated and standard message and this is unfortunately where customer complaints ended up - unattended. Refer to:<br> <br> We are truly sorry to hear that you have not experienced the excellent service delivery that we pride ourselves on.<br> <br> We have referred your complaint to our customer care department to investigate urgently, and one of our consultants will be in contact with you to address your noted concerns.<br> <br> Kind Regards<br> <br> The EA Team
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Azoza's replyOfficial
02 Feb 2016, 16:10Hello T.Noth,
We are truly sorry to hear that you have not experienced the excellent service delivery that we pride ourselves on.
We have referred your complaint to our customer care department to investigate urgently, and one of our consultants will be in contact with you to address your noted concerns.
Kind Regards
The EA Team
We are truly sorry to hear that you have not experienced the excellent service delivery that we pride ourselves on.
We have referred your complaint to our customer care department to investigate urgently, and one of our consultants will be in contact with you to address your noted concerns.
Kind Regards
The EA Team
Azoza's reply02 Feb 2016, 16:10
Official
Hello T.Noth,
We are truly sorry to hear that you have not experienced the excellent service delivery that we pride ourselves on.
We have referred your complaint to our customer care department to investigate urgently, and one of our consultants will be in contact with you to address your noted concerns.
Kind Regards
The EA Team
We are truly sorry to hear that you have not experienced the excellent service delivery that we pride ourselves on.
We have referred your complaint to our customer care department to investigate urgently, and one of our consultants will be in contact with you to address your noted concerns.
Kind Regards
The EA Team