Excellent service during a stressful time

Recently, when on holiday in Thailand, my mum took quite a bad fall and needed medicial attention. I was dreading going to the hospital and concerned about getting hold of the ABSA travel insurance thinking that it was going to be onerous. My experience was quite the opposite. The matter was sorted out without any hassles by Tshepiso Sibanda from Europ assist with the highest level of professionalism and care. I was so surprised because I was so used to red tape and beaurocracy. Well done, Tshepiso. Keep up the good work and thank you for making a difficult and scary time less stressful.