CP
Cuan P
1 reviews | Active since Apr 2018
26 Jun 2024, 11:50
Europe Assist still excist?
We have trying for 4 days to contact them with no response from any of the 4 emails and all the phone numbers just ring and ring with no answer.
Helpful (0)
Replies (4)0
Replies (4)
Azoza's replyOfficial
27 Jun 2024, 13:55Dear valued client.
We hereby acknowledge receipt of the complaint.
Kindly provide us with more details relating to the complaint, for us to manage your expectation.
Alternatively, a Customer Care Consultant will contact you shortly.
Kind regards
Europ Assistance
Customer Care Team
We hereby acknowledge receipt of the complaint.
Kindly provide us with more details relating to the complaint, for us to manage your expectation.
Alternatively, a Customer Care Consultant will contact you shortly.
Kind regards
Europ Assistance
Customer Care Team
Azoza's reply27 Jun 2024, 13:55
Official
Dear valued client.
We hereby acknowledge receipt of the complaint.
Kindly provide us with more details relating to the complaint, for us to manage your expectation.
Alternatively, a Customer Care Consultant will contact you shortly.
Kind regards
Europ Assistance
Customer Care Team
We hereby acknowledge receipt of the complaint.
Kindly provide us with more details relating to the complaint, for us to manage your expectation.
Alternatively, a Customer Care Consultant will contact you shortly.
Kind regards
Europ Assistance
Customer Care Team
Azoza's replyOfficial
27 Jun 2024, 16:01Dear Valued client.
Thank you for the response.
We have been in communication with your Attorney and have escalated the matter to the respective stakeholder in our Legal Department.
We are engaging with your Attorney, to have the matter resolved.
Kind regards
Europ Assistance
Customer Care Team
Thank you for the response.
We have been in communication with your Attorney and have escalated the matter to the respective stakeholder in our Legal Department.
We are engaging with your Attorney, to have the matter resolved.
Kind regards
Europ Assistance
Customer Care Team
Azoza's reply27 Jun 2024, 16:01
Official
Dear Valued client.
Thank you for the response.
We have been in communication with your Attorney and have escalated the matter to the respective stakeholder in our Legal Department.
We are engaging with your Attorney, to have the matter resolved.
Kind regards
Europ Assistance
Customer Care Team
Thank you for the response.
We have been in communication with your Attorney and have escalated the matter to the respective stakeholder in our Legal Department.
We are engaging with your Attorney, to have the matter resolved.
Kind regards
Europ Assistance
Customer Care Team
CP
Cuan P's updateReviewer Update
01 Jul 2024, 16:37Thank you it. Appears the problem has been resolved with my Attorney,
CP
Cuan P's update01 Jul 2024, 16:37
Reviewer Update
Thank you it. Appears the problem has been resolved with my Attorney,
Azoza's replyOfficial
05 Jul 2024, 11:47Dear Valued Client,
We take note of your feedback, with thanks.
Kind regards
Europ Assistance
Customer Care Team
We take note of your feedback, with thanks.
Kind regards
Europ Assistance
Customer Care Team
Azoza's reply05 Jul 2024, 11:47
Official
Dear Valued Client,
We take note of your feedback, with thanks.
Kind regards
Europ Assistance
Customer Care Team
We take note of your feedback, with thanks.
Kind regards
Europ Assistance
Customer Care Team