GV
Geraldine V

1 reviews | Active since Nov 2017

03 Jun 2020, 10:12

EuropAssistance cant handle workload = no legal assistance when required urgently

I have been requesting a ref for an attorney regarding an ******* eviction under duress and still have not received any response even though they have read each and every email request. NOT the agreement nor service I signed up for ! If EuropAssistance cannot handle the work load then either employ or Hollard needs to get another company as a partner.

0
Replies (2)
Azoza
Azoza's reply03 Jun 2020, 15:17
Official
Good Day

Kindly note that our legal department is investigating the matter and will revert shortly.
GV
Geraldine V's update04 Jun 2020, 16:28
Reviewer Update
ONCE AGAIN, UNACCEPTABLE AND PATHETIC NON-SERVICE !!!
Bianca Van Der Merwe AND Yaseera Khan (who has gone on auto respond) has just dropped me (maybe for a long weekend) = THIS IS NOT HOW YOU ARE SUPPOSED TO TREAT YOUR CLIENTS !