TM
Thabo M

1 reviews | Active since Aug 2022

29 Jul 2024, 06:13

Bad

Experience with this ones was bad got stucked they send send location on WhatsApp I send it they confirmed that my location was received after that they never said anything they left me stranded I have send text on their WhatsApp but got no respond,too bad,poor customer service

0
Replies (2)
Azoza
Azoza's reply31 Jul 2024, 11:29
Official
Dear valued client.

We hereby acknowledge receipt of the complaint, and our investigation is underway.

Kind regards
Europ Assistance
Customer Care Team 
Azoza
Azoza's reply31 Jul 2024, 14:12
Official
Complaint has been shared with the client via email.

Matter can be regarded as closed.

Kind Regards,
Customer Care Team