Probably the most despicable company I have had the misfortune to deal with.

My wife bought a HP laptop which allows the screen to be detached from the keyboard. When she got home she found the keyboard was missing. She immediately telephoned Axiz and told them of the problem. They told her to come in the next day and it would be swapped out. When she got there she was told they did not have a replacement but would order one and this would take 3-4 weeks. She started she was not prepared to wait and wanted her money back. This they refused to do, stating she had no option but to wait. I telephone them and told them this was not acceptable but was met with the same " st@ff you" attitude. I tried speaking to a manager but she refused to take my calls and refused to come downstairs to see me. I then tried phoning their CEO, CFO, one other director whose title I could not remember, who all totally refused to take my call. It was only after approximately 1 week of fighting with Axiz, and after I stated I was going to lay a charge of ***** against them, did one of the managers deign to come and talk to me. After another day of fighting they finally agreed to refund the monies. Honestly anyone who deals with Axiz Workgroups deserves what they get.