LACK OF RESPONSE AND FEEDBACK FROM SALESPERSON

I am writing today to complain of the poor service I received from AxizWorkGroup on August 12, and most recently yesterday. I have called numerous times to place an order with Sello Ramaijane and told him of the urgency of the order 5 days ago but on both occasions has failed to respond and help me.<br> <br> This is my second complaint email which Mr. Ramaijane has offered nothing by way of apology for his poor response to my requests. I called on Friday about a package I returned because I bought an extra cable which was part of an accessory with the back up device I had ordered. I asked your representative via an email if the cable was included by default of whether I had to order it separately and he went on to order the extra cable which I don't need. Now he is not advising whether I will be credited back the money or not, I have to follow him around about the issue.<br> <br> I am most annoyed that I wasted a morning (and half a day's vacation) waiting for Mr. Ramaijane to respond to my order query. My impression of Axis Workgroup has been tarnished, and I am now concerned about how my existing business is being managed by your representative Sello.