Awnmaster - lack of customer service

We had electrical issues following the installation of our awning which resulted in further expense to ourselves to rectify as their Management completely disregarded our complaint. A year after installation we had further maintenance issues, and once again their Management was not willing to assist with our concern. We are now left trying to decide how to get the matter rectified with the assistance of another service provider.....and again further expense to ourselves!! Their after installation service is putrid, and their Management take no interest in addressing customer concerns. Very disappointing as we spent a lot of money on the installation!!