JM
Jacques M
1 reviews | Active since Jun 2020
14 Jan 2021, 20:35
Refused to exchange brand new unopened item
Refused to return brand new unopened unwanted gift and swop for something else on their website. I was willing to pay all courier fees and take a discount. "You can sell it on Gumtree". How rude.
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Replies (2)
Awesome Tools's replyOfficial
14 Jan 2021, 21:31https://www.news24.com/citypress/business/how-to-return-unwanted-gifts-***3
Awesome Tools's reply14 Jan 2021, 21:31
Official
https://www.news24.com/citypress/business/how-to-return-unwanted-gifts-***3
JM
Jacques M's updateReviewer Update
14 Jan 2021, 21:58Sure, legally you have no obligation. However, most stores do grant this service, as a courtesy to their customers and their reputation. Very disgusted by your lack of professionalism in this matter. Count me and my social circle out of supporting Awesome Tools again.
JM
Jacques M's update14 Jan 2021, 21:58
Reviewer Update
Sure, legally you have no obligation. However, most stores do grant this service, as a courtesy to their customers and their reputation. Very disgusted by your lack of professionalism in this matter. Count me and my social circle out of supporting Awesome Tools again.