MW
Margot W
1 reviews | Active since Nov 2014
25 Feb 2021, 16:38
After sale service
So my husband sent in his leatherman and we were sent a quote on how much it would cost to service. Please note all the years buying products of such high value we've gotten excellent after sale service except for today why must we pay for service really then you want to tell me about the USA I live here and the leatherman wasn't 2 rand so really very disappointed
Helpful (0)
Replies (3)0
Replies (3)
Awesome Tools's replyOfficial
25 Feb 2021, 17:46I don't think R70 for a service is unreasonable as it is not part of the warranty.
Awesome Tools's reply25 Feb 2021, 17:46
Official
I don't think R70 for a service is unreasonable as it is not part of the warranty.
MW
Margot W's updateReviewer Update
25 Feb 2021, 19:22"Good day" to you too...
Who are you speaking to; your buddy from the house on the corner down the road???
If you actually read my complaint as a client would, then you would understand that it is NOT about the ****ing R70, it's about the damn point of principle.
I would very much like someone who is well versed and educated in customer service to respond.
Thanks
Who are you speaking to; your buddy from the house on the corner down the road???
If you actually read my complaint as a client would, then you would understand that it is NOT about the ****ing R70, it's about the damn point of principle.
I would very much like someone who is well versed and educated in customer service to respond.
Thanks
MW
Margot W's update25 Feb 2021, 19:22
Reviewer Update
"Good day" to you too...
Who are you speaking to; your buddy from the house on the corner down the road???
If you actually read my complaint as a client would, then you would understand that it is NOT about the ****ing R70, it's about the damn point of principle.
I would very much like someone who is well versed and educated in customer service to respond.
Thanks
Who are you speaking to; your buddy from the house on the corner down the road???
If you actually read my complaint as a client would, then you would understand that it is NOT about the ****ing R70, it's about the damn point of principle.
I would very much like someone who is well versed and educated in customer service to respond.
Thanks
Awesome Tools's replyOfficial
26 Feb 2021, 08:19Unfortunately this platform only allows me to respond with 300 characters so getting my message across needs to be concise. Please contact me directly if you want to engage further liz @ awesometools co za.
Awesome Tools's reply26 Feb 2021, 08:19
Official
Unfortunately this platform only allows me to respond with 300 characters so getting my message across needs to be concise. Please contact me directly if you want to engage further liz @ awesometools co za.