TERRIBLE service and Incapable of solving problem :(

<p>In august 2016 i subscribed to SA Home Owner Magazine. On the application form it was stated that the first issue will arrive a month after the subscribtion month. I waited till mid october but nothing from their side. I then started sending an email and they rep**** to me that they will sort the problem and my issue will be sent in the following week. I waited till the end of the month and i gave them a call again. They were sorry again for the delay and i even told them to send along the november issue. I ended up getting the october issue late in November without the November issue. Then I called enquiring about the Nov issue then they said it will be sent with the Dec issue. That never happened as expected. Now its the 3rd of Jan and I dont know if this month's issue will come. Out of 11 issue I only received 1 and late. I dont know if this is how SAHOM run bussiness but its not looking good. Ive spent a lot of money calling them and i will be promised every time that my issue will escalated . Its like everyone has been told this is what you say when a client calls complaining. The money i spent calling, i think i would buy 8 issues and still my problem is not solved. Im very dissappointed with their service and i thought subscribing will solve many problems but it has done the oppposite. Im truly dont know what else to do any more. Ive tried to email them to ask for a refund and still no one got back to me. So I feel like SAHOM has ****** me of my money and i would never recommend nor advice my family or friends to subscribe because they will be frustrated like I am. Its better to go buy from the stores instead. </p> <p>I would really appriciate it if someone would help me with this issue.</p> <p>From: Mandisa Nhlapo</p> <p>Customer no: ********** </p>