********** : stocking items on behalf of someone's name

<p>Hi, I write here on behalf of my sister, who's name is **********ly used by one of the Avroy members to order stock on her name.They gave her a form to join but she had never ordered anything. There is a lady that is constantly ordering on her acc. I once called the Avroy office to explain this an arrogant lady told me that unfortunately they can't assist. This is completely unacceptable! </p>