Dissatisfied Beauty Consultant

I have been a Consultant since February 2023. The company policy is your MINIMUM ORDER VALUE MUST BE R750. In April 2025 I placed an order on 28 April #*** R235.75 plus #*** R544.53 total being R780.27. Payment was made on the same date. On the 25th April I placed an order #*** for R704.18. Somehow an #*** for R612.78 was found and delivered, and the monies which I paid into Avroy Shlain account was taken for the R612.78. I've spoken to my Area Manager, endlessly and tirelessly, but with no results. Today, 15th April, I called the credit department and again NO ACCEPTANCE OF SOMEONE AT THE COMPANY MAKING AN ERROR, I was just told I can't receive my last order of R704.18 . I'm also unable to return the order if R612.78 ad it's too late. Now I've got to return money to my client and be out of pocket. I'm so angry, please help.