Avo Vouchers Invalid but money is deducted when you buy, pathetic service to have it fixed.

After reading the recent reviews i am even more depressed that my issue will get resolved anytime soon. And the company doesn't even respond to these queries. I have been using the avo app for some time now but on Monday i bought an avo voucher for a conserable amount and when I tried to load it the voucher doesn't work. Since Monday when i ligged the call the agents on the app keep saying we have escalated with tech guys and today is day 4, still no feedback from the tech guys. Initially they said it takes 24 to 72hrs to resolve, now that the 72 hours have passed there is no time frame any more. What kind of business are you running theresiness are you running where you deduct money from our accounts and issue vouchers that don't work. It's like you are running a ****. We understand that technical issues occur but you can't go for 4 days deducting people's monies and still not figuring out why your vouchers don't work.

I even called the call centre in the morning to speak with a superior but the agent wouldn't allow that and promised to call back by end of day. I am still waiting. After this matter is resolved i am just going to delete my app and try others.