Avo Sucks

I ordered an item on 29 Nov 22 LZE-423-JEV. I was informed in the 2nd week of December that the supplier is out of stock but they have a replacement item for me. I accepted the replacement offer and was informed that i would receive delivery in the week of 24 Dec. Nothing was delivered and no feedback was sent to me. Eventually i contacted Avo in the first week of Jan only to be told that the supplier was closed and they will advise me as soon as they re-open. Again no contact from Avo, eventually after I sent another email, I'm told the supplier is out of stock of the replacement that they offered me and they will refund me. how do you run out of stock of a replacement offer-that does not make sense, you only make an offer based on availability. Anyway, today is the 14 Feb and i have still not received my refund. What a waste of my time. Avo Sucks