Avo not so fresh

I bought and paid for an inverter on 17 February (order number JVY-9DX-D6W) by ABSA VISA credit card number *** transaction number ***.

When I enquired about the delivery date I was told on the chatline that the order was unsuccessful due to non-payment. I disputed that and provided all the above detail and awaited a response. I was phoned by Avo the same day and was assured that the order was indeed paid for and that I had to wait for delivery until latest 28 February. The Avo App also stated that the delivery would be on 28 February, but needless to say, the item was not delivered. I phoned the call centre tonight (28 Feb) to enquire about the non-delivery and the response was, once again, that the order was unsuccessful due to non-payment.

This was my first encounter with Avo, and probably the last.