Bye Bye from a loyal customer

We'll they know how to ruin ones holiday for sure.

Between my wife and I, we have spent approximately R400,000 with Avis over the past few years. In the last two years alone, she has personally spent around R200,000 on rentals. While this may be a small amount relative to the size of Avis, it reflects our long-standing loyalty as customers.

However, following our recent experience with Avis and its employees, we will no longer use or recommend their services.

They have lost a loyal customer due to greed and ********* business practices.

Our booking clearly stated 60 days and 6,000 km. That is what we needed to travel from point A to B and back to point A. Despite this, we were charged for exceeding the mileage limit simply because we drove the 6,000 km within the first 30 days rather than spreading it evenly over two months. The booking was for a total of 6,000 km over the 60-day rental period — not 3,000 km per month.