MM
Marilize M

1 reviews | Active since Mar 2009

05 Aug 2025, 13:05

YOU OWE ME A REFUND AFTER YOU DEDUCTED MONEY FROM MY ACCOUNT WITHOUT MY CONSENT

Good day

It is now 21 business days – and no feedback.

I’m getting SMS’e from Khumo Molefe to say that I owe you money which is ridiculous as you owe me money and the last sms said that I will be handed over. If it comes to that then this will not be a friendly email anymore. Especially since it is now 2 ½ months after my first email to you regarding this matter.

I only owe R208.60, which is the refuelling charge. You took an amount of R3098.47 of my credit card and want me to pay more?????? You need to REFUND me.

Please correct Invoice and send it again to us. And then you need to refund my credit card with R2889.87.

0
Replies (1)
Avis
Avis's reply06 Aug 2025, 09:14
Official
Dear Marilize Meiring, 

Thank you for getting in touch with us. 

Please be advised that we have escalated the damage dispute to the branch and will revert once conclusive feedback is received. 

We humbly apologise for the unpleasant experience. 

Best Regards, 

The Avis Team