AJ
Anneline J

1 reviews | Active since Jun 2015

15 Sept 2026, 14:40

WRONG CLIENTS CHARGED FOR AVIS RENTAL CARS

Me and my husband received 4-5 sms messages and emails every day from Nudebt and AVIS rental Cars to pay an amount for a car that we rent from them. But the problem is that we never ever rent any cars from them. We phoned them about 10X and asked them to take our numbers as well as email address from their system but the emails and sms messages are coming through every single day. What else can we do to stop them. Sometimes it is different people's names on the messages from them. We are really fedup and don't know what else we can do Thank you

0
Replies (2)
Avis
Avis's reply15 Sept 2026, 16:33
Official
Good day Anneline Jordaan, Please be advised that your query will be forwarded to the relevant department for further assistance.
Avis
Avis's reply16 Sept 2026, 09:29
Official
Good day Anneline Jordaan, 

Ref:       E***

As per the email communication

Please be advised that your query was forwarded to our Direct Billing department for further for further investigation.
Our Direct Billing department has advised that the rental under Mr Casper Jordaan that took place from the 4th of June 2026 till 18th of July 2026 at our Isando rental branch, has been handed over for the invoice amount of R10955.57
We have attached the customer's signed rental contract and tax invoice as a reference.