1 reviews | Active since May 2020
WOW!!!
I am absolutely shocked and appalled by the level of service I received from Avis. If you want a headache and endless frustration, then by all means, rent with them. For such a huge corporation, their operations feel like they’re being run out of a backstreet shop.
There is a complete lack of customer centricity and no genuine care for customers' needs. From delayed billing statements to unfulfilled promises of follow-ups and refunds, it’s clear that customer satisfaction is not a priority for them.
My advice: do not rent with Avis. There are plenty of other companies out there that know what they are doing and treat their customers with respect and professionalism. Save yourself the stress and choose someone else. I could not give them zero stars unfortunately.
Thank you for your feedback, we are disappointed to hear about your negative experience with us, and completely understand your frustration. It’s disappointing to know that our service did not meet your expectations. We aim to provide a seamless and customer-focused experience, and sincerely regret that we missed the mark in your case.
Your feedback regarding delayed billing, unfulfilled promises, and overall lack of customer care will be shared with the relevant team to ensure these issues are addressed and improved. We take these concerns seriously and are committed to better serving our customers.
We appreciate you taking the time to share your feedback.
Thank you.
Avis Team.
Thank you for your feedback, we are disappointed to hear about your negative experience with us, and completely understand your frustration. It’s disappointing to know that our service did not meet your expectations. We aim to provide a seamless and customer-focused experience, and sincerely regret that we missed the mark in your case.
Your feedback regarding delayed billing, unfulfilled promises, and overall lack of customer care will be shared with the relevant team to ensure these issues are addressed and improved. We take these concerns seriously and are committed to better serving our customers.
We appreciate you taking the time to share your feedback.
Thank you.
Avis Team.