SM
Shireen M
1 reviews | Active since Jul 2024
23 Jul 2024, 15:10
Worste car renyal
1 star review is too much for avis. They cheated me of my money. They charged me for a damage that I did not cause. They gave me a vehicle I did not request and the lady that assisted only mentions that after I swiped my card. She took 2 deposits for a group c vehicle. As for the damage that I was accused of inflicting, quote was done on 19.06.2024. My first deposits was deducted for the damages which again was not on me and was refunded after 3 weeks. My second deposit was refunded 23.07.2024. I will not be using Avis any more. Worste service ever.
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Replies (1)Avis's replyOfficial
23 Jul 2024, 16:39Dear Shireen,
Thank you for your feedback. We are sorry to hear about the issues you faced with your rental. The charges and service you described are unacceptable and we will investigate the damage charges and deposit issues immediately.
Please send us your Rental details. We await your reply.
Kind regards,
The Avis Team
Thank you for your feedback. We are sorry to hear about the issues you faced with your rental. The charges and service you described are unacceptable and we will investigate the damage charges and deposit issues immediately.
Please send us your Rental details. We await your reply.
Kind regards,
The Avis Team
Avis's reply23 Jul 2024, 16:39
Official
Dear Shireen,
Thank you for your feedback. We are sorry to hear about the issues you faced with your rental. The charges and service you described are unacceptable and we will investigate the damage charges and deposit issues immediately.
Please send us your Rental details. We await your reply.
Kind regards,
The Avis Team
Thank you for your feedback. We are sorry to hear about the issues you faced with your rental. The charges and service you described are unacceptable and we will investigate the damage charges and deposit issues immediately.
Please send us your Rental details. We await your reply.
Kind regards,
The Avis Team
