TB
Talisa B
1 reviews | Active since Dec 2023
03 Dec 2023, 20:02
Worst customer service in Tzaneen!
Worst “customer service” in Tzaneen! Can’t get hold of anyone that are able to pay back MY deposit,2 months later I am still struggling to reach any competent person working for AVIS!
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Replies (2)
Avis's replyOfficial
04 Dec 2023, 08:32Good Day Talisa ,
Thank you for writing to us.
We do apologise for the delayed refund and the inconvenience this matter has caused to you. We are currently following up with our Respective departments and we will revert to you once we have feedback.
Thank you
The Avis Team
Thank you for writing to us.
We do apologise for the delayed refund and the inconvenience this matter has caused to you. We are currently following up with our Respective departments and we will revert to you once we have feedback.
Thank you
The Avis Team
Avis's reply04 Dec 2023, 08:32
Official
Good Day Talisa ,
Thank you for writing to us.
We do apologise for the delayed refund and the inconvenience this matter has caused to you. We are currently following up with our Respective departments and we will revert to you once we have feedback.
Thank you
The Avis Team
Thank you for writing to us.
We do apologise for the delayed refund and the inconvenience this matter has caused to you. We are currently following up with our Respective departments and we will revert to you once we have feedback.
Thank you
The Avis Team
Avis's replyOfficial
04 Dec 2023, 16:07Dear Talisa,
Thank you for your patience.
We have investigated your matter and the following has been established:
Avis requests your bank to reserve a temporary authorisation hold against the funds of your card.Your bank will usually present this as a pending transaction that reduces the money you have available to spend.This might appear as a debit on your statement, but it is not.
No funds are debited from your bank account.
Due to No additional charges being billed directly to you. The authorization amount was automatically released back into your available balance. A request was sent through to the bank, who confirmed this.
However due to this being a personal card, No further information can be supp**** to us, such as the date of the release. You may contact your bank directly in order to acquire this information.
Thank you.
The Avis Team
Thank you for your patience.
We have investigated your matter and the following has been established:
Avis requests your bank to reserve a temporary authorisation hold against the funds of your card.Your bank will usually present this as a pending transaction that reduces the money you have available to spend.This might appear as a debit on your statement, but it is not.
No funds are debited from your bank account.
Due to No additional charges being billed directly to you. The authorization amount was automatically released back into your available balance. A request was sent through to the bank, who confirmed this.
However due to this being a personal card, No further information can be supp**** to us, such as the date of the release. You may contact your bank directly in order to acquire this information.
Thank you.
The Avis Team
Avis's reply04 Dec 2023, 16:07
Official
Dear Talisa,
Thank you for your patience.
We have investigated your matter and the following has been established:
Avis requests your bank to reserve a temporary authorisation hold against the funds of your card.Your bank will usually present this as a pending transaction that reduces the money you have available to spend.This might appear as a debit on your statement, but it is not.
No funds are debited from your bank account.
Due to No additional charges being billed directly to you. The authorization amount was automatically released back into your available balance. A request was sent through to the bank, who confirmed this.
However due to this being a personal card, No further information can be supp**** to us, such as the date of the release. You may contact your bank directly in order to acquire this information.
Thank you.
The Avis Team
Thank you for your patience.
We have investigated your matter and the following has been established:
Avis requests your bank to reserve a temporary authorisation hold against the funds of your card.Your bank will usually present this as a pending transaction that reduces the money you have available to spend.This might appear as a debit on your statement, but it is not.
No funds are debited from your bank account.
Due to No additional charges being billed directly to you. The authorization amount was automatically released back into your available balance. A request was sent through to the bank, who confirmed this.
However due to this being a personal card, No further information can be supp**** to us, such as the date of the release. You may contact your bank directly in order to acquire this information.
Thank you.
The Avis Team