Worst Customer Service Ever

<p>I Hired a Car with Avis through the Preferred Customer Service App and I paid R719.00 with my Capitec Bank Account, when I went to fetch the car at their branch in Port Elizaberth Airport, I was told that I cannot get the car because I am using a Capitec Bank Card. I asked them how could this be possible because I paid with this card, if this card was wrong then you should not have taken my money from then start. <br /> <br />When I was going to go and deposit the money into my Absa Bank account they told me no we can't accept your Absa bank card because it does not have your name written on it. <br /> <br />So now they won't refund me my R719, because I did not collect the car. How on earth is it my fault that I did not get the car. I was there to collect the car and because of their poor customer awareness abilities they did not make it clear to the customer what their business conditions are, on top of that I had to spend 300 on Uber to get home. <br /> <br />Avis is the worst service provider for me and I will never use them ever again, I will even cansel that stupid preferred Customer service it did not work for me when I needed it the most.<br /> </p> <p>it was my first time using your service and it will be the last. </p>