Worst Customer service Agency

It started with the counter lady crossing her arms at 11.55am and inviting me to sit out the 5 minutes because my booking only started at noon then quickly escalated to a "procedure" farce. My Expedia booking had been done at a favorable rate on the app in GBP. Why I don't know, I am French and had done the booking while in SA. One of my two drivers licence is South African. She did not like a French passport with a South African licence and my "foreign" booking. So she refused to give me the car although the Expedia booking was fully paid. After 90 minutes is their - 3 level ba*****t office (absolutely no network coverage) I caved in and although I also have an American drivers licence I had to pay twice the price AGAIN to leave with the same car while my sick 14 years old was alone waiting for me in the lobby of our hotel. It was a shake down. I will never use Avis nor Budget again in my life. Ever.