Worst company I have dealt with.

Item: Avis
Rating: 1
Author: Jonathan S

I legitimately registered to HelloPeter to stop people from using AVIS. I rented a car for one day from the Saturday 26th of August to the 27th of August. I paid upfront the full quoted amount. Only for them to over charge me and randomly take R4k off my account without any notification or warning. I have no idea what they are getting at. I called the PE airport branch only for them to say the only person who can help is the manager. Someone by the name of Nadia (they wouldn't give me the surname).

I demand they delete my card details and a warning to anyone who wants to use them, DON'T GIVE CARD DETAILS !

Helpful (0)

Replies (3)

Avis's replyOfficial

29 Aug 2023, 08:54

Hi Jonathan,

Thank you for writing to us.

Please be advised that your rental is still open at the branch level, so we are not able to provide a breakdown of the charges. We will look into the matter and revert to you with feedback.

Avis Team

Avis's reply29 Aug 2023, 08:54

Official

Jonathan S's updateReviewer Update

04 Sept 2023, 07:30

The money was just deducted off my account. I want my refund now.

Jonathan S's update04 Sept 2023, 07:30

Reviewer Update

The money was just deducted off my account. I want my refund now.

Avis's replyOfficial

04 Sept 2023, 08:32

Dear Johnathan,

Thanks for writing to us, we will look into this for you and get back to you soon.

Kind Regards
The Avis Team

Avis's reply04 Sept 2023, 08:32

Official

Dear Johnathan,

Thanks for writing to us, we will look into this for you and get back to you soon.

Kind Regards
The Avis Team