MM
Mihle M
1 reviews | Active since Feb 2026
06 May 2026, 13:05
Worst Car Rental Company, Avoid it at all costs!
Only if I could give a 0 star rating! These guys are the worst car rental company you can go with. You will fight for your refund as if you’re at fault. I am going to a third month of trying to get my refund with empty promises made. They don’t reply to emails at times and when they do, they will make empty promises just to calm you down. Their lines ring when called but suspiciously drops while you are holding the phone. Under any circumstances, DO NOT GO WITH THEM, YOU WILL REGRET IT.
Helpful (0)
Replies (4)0
Replies (4)
Avis's replyOfficial
08 May 2026, 07:04Good day, Mihle,
We apologise for the experience and inconvenience caused.
Kindly provide us with your rental agreement number so that we may escalate your query to the relevant team for urgent investigation and feedback regarding the outstanding refund.
We will revert once feedback is received.
Kind regards,
AVIS Southern Africa
We apologise for the experience and inconvenience caused.
Kindly provide us with your rental agreement number so that we may escalate your query to the relevant team for urgent investigation and feedback regarding the outstanding refund.
We will revert once feedback is received.
Kind regards,
AVIS Southern Africa
Avis's reply08 May 2026, 07:04
Official
Good day, Mihle,
We apologise for the experience and inconvenience caused.
Kindly provide us with your rental agreement number so that we may escalate your query to the relevant team for urgent investigation and feedback regarding the outstanding refund.
We will revert once feedback is received.
Kind regards,
AVIS Southern Africa
We apologise for the experience and inconvenience caused.
Kindly provide us with your rental agreement number so that we may escalate your query to the relevant team for urgent investigation and feedback regarding the outstanding refund.
We will revert once feedback is received.
Kind regards,
AVIS Southern Africa
Avis's replyOfficial
22 May 2026, 18:04Good day Mihle,
Thank you for sharing your reservation number. Kindly note that your matter has been escalated to the relevant team for urgent investigation and feedback regarding the outstanding refund. We will revert once feedback is received.
Kind regards,
AVIS Southern Africa
Thank you for sharing your reservation number. Kindly note that your matter has been escalated to the relevant team for urgent investigation and feedback regarding the outstanding refund. We will revert once feedback is received.
Kind regards,
AVIS Southern Africa
Avis's reply22 May 2026, 18:04
Official
Good day Mihle,
Thank you for sharing your reservation number. Kindly note that your matter has been escalated to the relevant team for urgent investigation and feedback regarding the outstanding refund. We will revert once feedback is received.
Kind regards,
AVIS Southern Africa
Thank you for sharing your reservation number. Kindly note that your matter has been escalated to the relevant team for urgent investigation and feedback regarding the outstanding refund. We will revert once feedback is received.
Kind regards,
AVIS Southern Africa
MM
Mihle M's updateReviewer Update
04 Jun 2026, 14:12Good day,
I still have not received any feedback since your last response. Tomorrow will mark 2 weeks since you last wrote.
I don’t know why I expected anything positive out of this interaction. This company is nothing but a *****. Nothing ever gets resolved but countless unmet promotions are made continuously. You should be ashamed of yourself man! Running a company like a bunch of *******. You guys don’t have remorse and you don’t care of your customers. Keep up with this ********* behaviour and you will lose your customers to competitors.
I still have not received any feedback since your last response. Tomorrow will mark 2 weeks since you last wrote.
I don’t know why I expected anything positive out of this interaction. This company is nothing but a *****. Nothing ever gets resolved but countless unmet promotions are made continuously. You should be ashamed of yourself man! Running a company like a bunch of *******. You guys don’t have remorse and you don’t care of your customers. Keep up with this ********* behaviour and you will lose your customers to competitors.
MM
Mihle M's update04 Jun 2026, 14:12
Reviewer Update
Good day,
I still have not received any feedback since your last response. Tomorrow will mark 2 weeks since you last wrote.
I don’t know why I expected anything positive out of this interaction. This company is nothing but a *****. Nothing ever gets resolved but countless unmet promotions are made continuously. You should be ashamed of yourself man! Running a company like a bunch of *******. You guys don’t have remorse and you don’t care of your customers. Keep up with this ********* behaviour and you will lose your customers to competitors.
I still have not received any feedback since your last response. Tomorrow will mark 2 weeks since you last wrote.
I don’t know why I expected anything positive out of this interaction. This company is nothing but a *****. Nothing ever gets resolved but countless unmet promotions are made continuously. You should be ashamed of yourself man! Running a company like a bunch of *******. You guys don’t have remorse and you don’t care of your customers. Keep up with this ********* behaviour and you will lose your customers to competitors.
MM
Mihle M's updateReviewer Update
18 Jun 2026, 12:31Good day,
You sent this response a week ago, saying the refund was submitted on 25 May. It’s more than a month ago since the refund was apparently RESUBMITTED but I still have not received it. As I said before, I don’t know why I expected to get positive feedback from this engagement because clearly this company is incapable of doing that.
If you’re not going to refund me just say so and not make empty promises so that I can look into alternative channels.
To any one reading this, you can see how pathetic this company is. Just know that you will fight a never ending battle to receive your deposit. There hasn’t been anything positive that I received in this engagement including in prior engagements via emails and calls. Proceed with AVIS at your own RISK. They are ********s and ****** that are good at not serving their clients. Even their ratings speak for themselves. It’s just a matter of time before others customers realise what a nonsense this company is. Keep up with this behaviour AVIS
You sent this response a week ago, saying the refund was submitted on 25 May. It’s more than a month ago since the refund was apparently RESUBMITTED but I still have not received it. As I said before, I don’t know why I expected to get positive feedback from this engagement because clearly this company is incapable of doing that.
If you’re not going to refund me just say so and not make empty promises so that I can look into alternative channels.
To any one reading this, you can see how pathetic this company is. Just know that you will fight a never ending battle to receive your deposit. There hasn’t been anything positive that I received in this engagement including in prior engagements via emails and calls. Proceed with AVIS at your own RISK. They are ********s and ****** that are good at not serving their clients. Even their ratings speak for themselves. It’s just a matter of time before others customers realise what a nonsense this company is. Keep up with this behaviour AVIS
MM
Mihle M's update18 Jun 2026, 12:31
Reviewer Update
Good day,
You sent this response a week ago, saying the refund was submitted on 25 May. It’s more than a month ago since the refund was apparently RESUBMITTED but I still have not received it. As I said before, I don’t know why I expected to get positive feedback from this engagement because clearly this company is incapable of doing that.
If you’re not going to refund me just say so and not make empty promises so that I can look into alternative channels.
To any one reading this, you can see how pathetic this company is. Just know that you will fight a never ending battle to receive your deposit. There hasn’t been anything positive that I received in this engagement including in prior engagements via emails and calls. Proceed with AVIS at your own RISK. They are ********s and ****** that are good at not serving their clients. Even their ratings speak for themselves. It’s just a matter of time before others customers realise what a nonsense this company is. Keep up with this behaviour AVIS
You sent this response a week ago, saying the refund was submitted on 25 May. It’s more than a month ago since the refund was apparently RESUBMITTED but I still have not received it. As I said before, I don’t know why I expected to get positive feedback from this engagement because clearly this company is incapable of doing that.
If you’re not going to refund me just say so and not make empty promises so that I can look into alternative channels.
To any one reading this, you can see how pathetic this company is. Just know that you will fight a never ending battle to receive your deposit. There hasn’t been anything positive that I received in this engagement including in prior engagements via emails and calls. Proceed with AVIS at your own RISK. They are ********s and ****** that are good at not serving their clients. Even their ratings speak for themselves. It’s just a matter of time before others customers realise what a nonsense this company is. Keep up with this behaviour AVIS