1 reviews | Active since Aug 2022
Will not use AVIS ever again
The worst service ever and a bunch of ******. I hired a car at the AVIS Strand branch for the weekend and was supposed to return it on the Monday. I called and asked to extend it for one extra which was approved by Kadengekho Tsotsa. The deducted an amnount of R842. Initially I paid just over R4200 and part of that was the R3000 refundable deposit. I was supposed to 200km free per day but I was told that I exceeded that amount by 195km. Which is impossible because set my trip and know that I did not drive that much plus I still had the 200km for the extra day. Long story short. It's almost two weeks and I have still not receivced my deposit one excuse after the next. Called the bank and they say the fund are still on hold.
Thank you for bringing this to our attention. We apologize for the delay in processing your deposit refund and the inconvenience caused. We are looking into your matter to ensure your refund,/hold is processed promptly.
Kind Regards,
The Avis Team
Thank you for bringing this to our attention. We apologize for the delay in processing your deposit refund and the inconvenience caused. We are looking into your matter to ensure your refund,/hold is processed promptly.
Kind Regards,
The Avis Team
