Why am I paying for your broken down car?

The car I've hired on MiniLease from this branch has been broken down since Sunday, which means I am paying for a car I cannot use, can this be right? I called the 24h call centre, they had the branch, where my contract is held and which is closest to my home, call me.<br> <br> I spoke to Daniel, who basically said in a nice way: \oh sorry for you Ms Patel