who's more shadier? a ****** or avis

pathetic!!!! they should just say that it's not a holding deposit and that they are charging you over and above your insurer for car hire. I returned the hired vehicle to these ************ people on the 14 September 2021. I recieved an inv from this so called reputable vehicle dealership E *** where they deducted money from my account. all is well ad those are e toll charges etc which I assumed would come off the deposit I paid. little did I know that avis was going show me flames. I've since called numerous times to find out when I'm going to get my deposit. the brainwashed person on the other end of the phone says. I have spoken to bedbank to release your funds it will come through in the next 2 to 3 days....every time since 15th that the fairytale they are telling us. don't be petty *******. I know *****ing my 1500 won't make yourll rich but if yiu doing this to everyone as it seems then yourll make your yearly commitments and bonuses...sis...payhetic