What happens to \Time of day"eToll discounts?"""

I noticed that Avis don't appear to by applying e-Toll \Time-of-day"discounts on my invoice for a recent rental. An email enquiry in this regard just got the standard \""The e-tolls have been charged as per the government gazette\"" response from Vivian.<br> <br> Despite sending Vivian a copy of the said gazette and referencing the \""Time-of-day\"" discount section I don't get a straight reply on the issue!<br> <br> Not impressed!<br> """