PL
Paballo L

1 reviews | Active since Sept 2022

29 Nov 2022, 06:49

Week 3 of waiting for my refund

Week 3 of waiting for my refund from Avis. They keep giving me generic responses both here and on social media, or ignore my queries altogether.

Calling has also proven to be quite futile.

They operate similarly to a government department: both *********** and arrogant

0
Replies (1)
Avis
Avis's reply29 Nov 2022, 08:44
Official
Hi Paballo,

Thank you for writing to us. 

Please be advised that our Finance department has been experiencing technical issues, therefore we have had to reprocess a manual EFT to your account. Once the payment has been released we will inform you. 

We truly apologise for the inconvenience caused in this regard, it does not reflect the level of service we pride ourselves in providing our customers.  

Avis Team