1 reviews | Active since Jul 2015
Very Bad and unacceptable service from AVIS
I hired a car at service during the course of July 2015 - I hired a Audi A3 Sedan (Blue) - I drove the car down to Durban for a holiday - Before taking off the car to be driven i kindly asked the consultant that \i notice that the tyres on car are not the same why? i was told to rest assured all will is fine.<br> <br> Drove the car down to kzn - on my last day i was involved in an accident the car was a write off because the back tyre (passenger) came off. Prior to paying R4000 to hire the car i was told i had to pay R3500 for access which i did....drove back to joburg and i was told i owe more money because of the kilometers i used which i adhered to and made arrangement with. Avis never debited my account as per the arrangement which was R1800 then later on i get a call from Olebogeng saying i owe about R3400 or something i refused to pay something i don't know off - Then i get a call again today saying i owe R11000 for what he can't answer me.<br> <br> This is a bad service and i won't stand this as the amount keeps on changing every second - If avis can't hire people that did proper maths then they should consider closing down their business cause clearly its useless and unprofessional."
Thank you for your post.
We have escalated your complaint to the Relevant Management Team who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to the Relevant Management Team who will resolve your complaint posted.
Kind Regards
Avis Team
