JR
Jonathan R
1 reviews | Active since Nov 2020
27 May 2025, 13:50
Utterly Disappointed Service
I wish I could give this a zero. I have been struggling to get my full deposit refunded for nearly two months. Their communication is horrible whenever they have to pay for something, but it the tables are turned they are quick to contact you for outstanding fees. I am beyond frustrated with Avis Centurion and I would never rent a vehicle from them again.
Helpful (0)
Replies (2)0
Replies (2)
Avis's replyOfficial
27 May 2025, 15:02Good day Jonathan,
Thank you for your email.
Kindly provide us with the Rental Agreement number or reservation number so we can be able to assist.
Best Regards,
The Avis Team
Thank you for your email.
Kindly provide us with the Rental Agreement number or reservation number so we can be able to assist.
Best Regards,
The Avis Team
Best regards,
Avis's reply27 May 2025, 15:02
Official
Good day Jonathan,
Thank you for your email.
Kindly provide us with the Rental Agreement number or reservation number so we can be able to assist.
Best Regards,
The Avis Team
Thank you for your email.
Kindly provide us with the Rental Agreement number or reservation number so we can be able to assist.
Best Regards,
The Avis Team
Best regards,
JR
Jonathan R's updateReviewer Update
27 May 2025, 15:07Reservation number was ***4ZA1. A portion of the deposit was repaid, but they deducted R1800 off the deposit for VAT although my booking was with Flexclub which already include VAT in the original rental amount. I am requesting this to be resolved ASAP.
JR
Jonathan R's update27 May 2025, 15:07
Reviewer Update
Reservation number was ***4ZA1. A portion of the deposit was repaid, but they deducted R1800 off the deposit for VAT although my booking was with Flexclub which already include VAT in the original rental amount. I am requesting this to be resolved ASAP.