TvdW
Thomas van der Walt
1 reviews | Active since Apr 2012
08 Jun 2022, 11:57
Useless service
Their slogan says “People are more important than Cars”. This is a lie. I’m a so called preferred member and still can’t get stuff done. Ive been waiting for an account password and a reset for weeks. They keep on saying they’ll phone me and sort it out but nothing. At first I couldn’t even get hold of them because apparently COVID is a cause for account manager to not be able to be reached.
Helpful (0)
Replies (2)0
Replies (2)
Avis's replyOfficial
08 Jun 2022, 14:14Hi Thomas,
This experience with us has not been of the Avis standard and was totally unacceptable. We strive daily to make the exceptional, an everyday experience. It appears that in your case we have failed to meet our own stringent requirements.
We would like to extend our sincerest apologies for the unpleasant experience. Kindly assist with your Wizard number so that can assist. We would like to thank you for bringing this to our attention. It will help us improve our operations and services.
Avis Team.
This experience with us has not been of the Avis standard and was totally unacceptable. We strive daily to make the exceptional, an everyday experience. It appears that in your case we have failed to meet our own stringent requirements.
We would like to extend our sincerest apologies for the unpleasant experience. Kindly assist with your Wizard number so that can assist. We would like to thank you for bringing this to our attention. It will help us improve our operations and services.
Avis Team.
Avis's reply08 Jun 2022, 14:14
Official
Hi Thomas,
This experience with us has not been of the Avis standard and was totally unacceptable. We strive daily to make the exceptional, an everyday experience. It appears that in your case we have failed to meet our own stringent requirements.
We would like to extend our sincerest apologies for the unpleasant experience. Kindly assist with your Wizard number so that can assist. We would like to thank you for bringing this to our attention. It will help us improve our operations and services.
Avis Team.
This experience with us has not been of the Avis standard and was totally unacceptable. We strive daily to make the exceptional, an everyday experience. It appears that in your case we have failed to meet our own stringent requirements.
We would like to extend our sincerest apologies for the unpleasant experience. Kindly assist with your Wizard number so that can assist. We would like to thank you for bringing this to our attention. It will help us improve our operations and services.
Avis Team.
Avis's replyOfficial
08 Jun 2022, 16:48Hi Thomas,
Thank you for the wizard number.
We have forwarded your request to the relevant department, and our team will be in touch.
Avis Team.
Thank you for the wizard number.
We have forwarded your request to the relevant department, and our team will be in touch.
Avis Team.
Avis's reply08 Jun 2022, 16:48
Official
Hi Thomas,
Thank you for the wizard number.
We have forwarded your request to the relevant department, and our team will be in touch.
Avis Team.
Thank you for the wizard number.
We have forwarded your request to the relevant department, and our team will be in touch.
Avis Team.