MM
Mathusela M
1 reviews | Active since Nov 2020
10 Sept 2023, 13:42
Update info
I kindly request that you update your terms and conditions, as they still indicate that cross-border travel into Zimbabwe is allowed. This information has caused significant disruption to my plans, as I re**** on it when making my travel arrangements.
Helpful (0)
Replies (5)0
Replies (5)
Avis's replyOfficial
11 Sept 2023, 12:51Good day Mathusela Mhlanga,
We are sorry to hear about the inconvenience you've experienced. We understand how frustrating this situation must be for you.
We do not allow our vehicles to go into Angola, Malawi, Zimbabwe, Mozambique or Zambia, as per the updated terms and conditions.
Should you require any further assistance, please do contact us.
Thank you
The Avis Team
We are sorry to hear about the inconvenience you've experienced. We understand how frustrating this situation must be for you.
We do not allow our vehicles to go into Angola, Malawi, Zimbabwe, Mozambique or Zambia, as per the updated terms and conditions.
Should you require any further assistance, please do contact us.
Thank you
The Avis Team
Best regards,
Avis's reply11 Sept 2023, 12:51
Official
Good day Mathusela Mhlanga,
We are sorry to hear about the inconvenience you've experienced. We understand how frustrating this situation must be for you.
We do not allow our vehicles to go into Angola, Malawi, Zimbabwe, Mozambique or Zambia, as per the updated terms and conditions.
Should you require any further assistance, please do contact us.
Thank you
The Avis Team
We are sorry to hear about the inconvenience you've experienced. We understand how frustrating this situation must be for you.
We do not allow our vehicles to go into Angola, Malawi, Zimbabwe, Mozambique or Zambia, as per the updated terms and conditions.
Should you require any further assistance, please do contact us.
Thank you
The Avis Team
Best regards,
MM
Mathusela M's updateReviewer Update
11 Sept 2023, 13:09Your terms and conditions are not updated
MM
Mathusela M's update11 Sept 2023, 13:09
Reviewer Update
Your terms and conditions are not updated
Avis's replyOfficial
13 Sept 2023, 10:11Hi Mathusela,
Thanks for your feedback.
We checked the terms and conditions, and it does state that our vehicles cannot cross the border of Zimbabwe.
Avis Team
Thanks for your feedback.
We checked the terms and conditions, and it does state that our vehicles cannot cross the border of Zimbabwe.
Avis Team
Best regards,
Avis's reply13 Sept 2023, 10:11
Official
Hi Mathusela,
Thanks for your feedback.
We checked the terms and conditions, and it does state that our vehicles cannot cross the border of Zimbabwe.
Avis Team
Thanks for your feedback.
We checked the terms and conditions, and it does state that our vehicles cannot cross the border of Zimbabwe.
Avis Team
Best regards,
MM
Mathusela M's updateReviewer Update
13 Sept 2023, 12:57That's a lie, I will send a screen shot and may I know who I'm talking to I need to escalate this because you are too ******** and you think I'm crazy
MM
Mathusela M's update13 Sept 2023, 12:57
Reviewer Update
That's a lie, I will send a screen shot and may I know who I'm talking to I need to escalate this because you are too ******** and you think I'm crazy
Avis's replyOfficial
14 Sept 2023, 09:18 Hi Mathusela,
Please do share it with us, as we would like to rectify the error.
Thank you
The Avis Team
Please do share it with us, as we would like to rectify the error.
Thank you
The Avis Team
Best regards,
Avis's reply14 Sept 2023, 09:18
Official
Hi Mathusela,
Please do share it with us, as we would like to rectify the error.
Thank you
The Avis Team
Please do share it with us, as we would like to rectify the error.
Thank you
The Avis Team
Best regards,