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sumari S

1 reviews | Active since Feb 2022

17 Oct 2025, 12:49

Unprofessional and Aggressive Service at Avis George Airport

Extremely disappointing experience with Avis Car Rental at George Airport. After settling our payment in full, we were shocked to receive a demand for additional money months later. When we called to resolve the issue, the staff were incredibly rude and even shouted at us over the phone. We were told they don’t keep proof of payment records for longer than seven days—which is unacceptable for any professional business. Asking to send bank statements to proof we made payment. Poor customer service, lack of accountability, and an aggressive attitude make this Avis branch one to avoid.

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Replies (1)
Avis
Avis's reply22 Oct 2025, 10:30
Official
Good day Sumari, 

Thank you for your patience.

Please be advised that we have sent you a copy of the invoice via email reflecting the breakdown of the charges and the outstanding amount. 

Best Regards, 

The Avis Team