SF
Simon F
1 reviews | Active since Aug 2012
02 Apr 2025, 09:16
Unprofessional
The reception lady was helpful but getting my deposit money seem to be a challenge. I have made two phone calls and was given false hope. I was promised to receive an email with my invoice to no avail and it's nearly 3 weeks with zero communication from Ladysmith Avis.
Helpful (0)
Replies (4)0
Replies (4)
Avis's replyOfficial
02 Apr 2025, 14:47 Good Day Simon,
Thank you for bringing this to our attention. Please share your rental agreement or booking reference number so we can investigate this matter further and ensure your refund is processed promptly.
Kind Regards,
The Avis Team
Thank you for bringing this to our attention. Please share your rental agreement or booking reference number so we can investigate this matter further and ensure your refund is processed promptly.
Kind Regards,
The Avis Team
Avis's reply02 Apr 2025, 14:47
Official
Good Day Simon,
Thank you for bringing this to our attention. Please share your rental agreement or booking reference number so we can investigate this matter further and ensure your refund is processed promptly.
Kind Regards,
The Avis Team
Thank you for bringing this to our attention. Please share your rental agreement or booking reference number so we can investigate this matter further and ensure your refund is processed promptly.
Kind Regards,
The Avis Team
SF
Simon F's updateReviewer Update
02 Apr 2025, 14:54***
SF
Simon F's update02 Apr 2025, 14:54
Reviewer Update
***
Avis's replyOfficial
03 Apr 2025, 10:21Good Day Simon,
Thank you for the details.
Our team will be in touch regarding your refund.
Kind Regards
Ten Avis Team
Thank you for the details.
Our team will be in touch regarding your refund.
Kind Regards
Ten Avis Team
Avis's reply03 Apr 2025, 10:21
Official
Good Day Simon,
Thank you for the details.
Our team will be in touch regarding your refund.
Kind Regards
Ten Avis Team
Thank you for the details.
Our team will be in touch regarding your refund.
Kind Regards
Ten Avis Team
SF
Simon F's updateReviewer Update
03 Apr 2025, 21:55I haven't received any funds, invoice or call from Avis Ladysmith. This is pathetic and so unprofessional.
SF
Simon F's update03 Apr 2025, 21:55
Reviewer Update
I haven't received any funds, invoice or call from Avis Ladysmith. This is pathetic and so unprofessional.