TM
Thoko M

1 reviews | Active since Jun 2022

24 Jun 2022, 13:50

Unpaid deposit money

I hire a car and returned it on the 1 April, and they promised to pay back my deposit before end of April. I call them 5 times already to ask for my deposit of R1500 and still nothing is deposited yet.

0
Replies (3)
Avis
Avis's reply24 Jun 2022, 16:36
Official
Hi Thoko,

Thank you for writing to us.

Please provide your rental agreement number so we can look into the matter. 

Avis Team
TM
Thoko M's update27 Jun 2022, 05:02
Reviewer Update
Hi
My rental number is ***
Avis
Avis's reply27 Jun 2022, 08:59
Official
Hi Thoko,

Thanks for the details. 

We will send a request to the bank, so they confirm if the deposit is still on hold or if it was released. We will revert to you with feedback. 

Avis Team