MN
Mbali N
1 reviews | Active since Jan 2025
13 Jan 2025, 13:55
Unhappy
I’m very dissatisfied and disappointed in the service or lack thereof I’ve been getting from Avis. I’m due to get my deposit back and that has not happened. The car was dropped off on the 29th of December, it’s been 3 weeks of me chasing but still nothing!
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Replies (1)
Avis's replyOfficial
13 Jan 2025, 16:58Dear Mbali,
Thank you for bringing this matter to our attention. We appreciate your patience, and we are committed to resolving this issue promptly.
We will immediately escalate your case to the appropriate team and ensure that your refund is processed without further delay.
To expedite the resolution of your refund, please share your booking reference number and preferred contact details.
Thank you,
The Avis Team
Thank you for bringing this matter to our attention. We appreciate your patience, and we are committed to resolving this issue promptly.
We will immediately escalate your case to the appropriate team and ensure that your refund is processed without further delay.
To expedite the resolution of your refund, please share your booking reference number and preferred contact details.
Thank you,
The Avis Team
Avis's reply13 Jan 2025, 16:58
Official
Dear Mbali,
Thank you for bringing this matter to our attention. We appreciate your patience, and we are committed to resolving this issue promptly.
We will immediately escalate your case to the appropriate team and ensure that your refund is processed without further delay.
To expedite the resolution of your refund, please share your booking reference number and preferred contact details.
Thank you,
The Avis Team
Thank you for bringing this matter to our attention. We appreciate your patience, and we are committed to resolving this issue promptly.
We will immediately escalate your case to the appropriate team and ensure that your refund is processed without further delay.
To expedite the resolution of your refund, please share your booking reference number and preferred contact details.
Thank you,
The Avis Team