JS
Jaco S

1 reviews | Active since Feb 2015

12 Mar 2015, 10:55

Unfairly Treated

Avis will never in my life see me again and everyone in the motor industry will be made aware of their lack of systems and quality of customer care. Being in the motor industry myself I can't believe the little control over stock. I am being billed for dents on a rented vehicle that was on the car when renting it. Where it was the second car I was given because the first one was damaged and was not even noted and the keys were handed over to me as damage free. Now according to their so called systems there where no damage on either one of the vehicles but the indicator light was hanging on the ground and the bumper was damaged. Now please tell me how an accurate assessment can be made to pinpoint the damage to me if it couldn't even be pinpointed on the first vehicle. I am now being held liable for a multi digit account which I feel is unfair. I am going to report the situation to Miosa for further investigation. This is the worst company to rent a car from and I will use every forum within my reach to make sure that everyone knows just how shady this company is. I have proof of both vehicles assessment forms showing damage free.<br> <br> Your most unhappy customer!!!!!

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Replies (1)
Avis
Avis's reply12 Mar 2015, 11:01
Official
Hello JacoS526,

Thank you for taking the time to write to us.

Please allow us to investigate your complaint, we will revert back to you soonest.

Kind regards,

The Avis Team

Best regards,