1 reviews | Active since Jan 2014
********* sales practices
I purchased my vehicle from Avis Fleet in 2013. When I went to inspect vehicle at the warehouse, it would not start and the salesperson Cliff said that this was due to the vehicle sitting in the warehouse for six months. When I received the vehicle, I was assured by Cliff the battery had been replaced. He did not inform me however, that the battery inserted into my vehicle was not suitable for the make and model, and therefore does not rest securely in the bonnet which could be dangerous (i.e., the battery exploding due to impact). I am not happy as I had to purchase the proper battery for my vehicle but more importantly, this was an unsafe situation. Buyers should beware and check any issues astutely when purchasing a vehicle from AVIS fleet. I submitted a report on 14th April however I have yet to receive contact from Kagiso Mokaleng as stated in their response or anyone else from Avis. Seems like they don't even really care.
Thank you for your post.
Your complaint will be escalated to Avis Fleet Services as, we only handle Avis Rent a Car complaints or compliments.
We do apologize that know one has contacted you as yet.
Kind Regards
Avis Team
Thank you for your post.
Your complaint will be escalated to Avis Fleet Services as, we only handle Avis Rent a Car complaints or compliments.
We do apologize that know one has contacted you as yet.
Kind Regards
Avis Team
