********* Practice

<p>I booked a vehicle with Avis this past weekend in Cape Town for 2 days, I was meant to return the vehicle at 7am on Sunday. However I ended I am getting a bad case of food poisoning , I tried calling them to notify them that I would be a bit late due to me being not well to drive but their numbers were busy. I eventually drove through at 9 am when I was a bitter better to drive. I had to even drop the car in a closer location and not the airport as I stipulated due to me being not 100% well to drive. So this morning I get part of my deposit back , but the they charged me for 3 full days. I called them this morning to inquire what the reason was, and they told me I was charged a full day for bringing it at 9 am. So firstly their consultants need better training, as I was interuppted while speaking, secondly I found her response very arrogant "Well sir one hour means 1 day ". I find this practice very ********* and I will be sure to never use their service again and secondly I will request my company to remove them from our vendor list. Really dissapointed Avis!!</p>