********* or Highly incompentent

<p>I had an Avis rental several weeks ago.<br />Avis charged my fully double for exactly the same rental. One at the reservation rate and one at a higher rate.<br />It took 3 weeks of several emails and phone calls to get them to review this claring and obvious double charge.</p> <p>They eventually reversed the charged for the HIGHER rate one that clearly does not match my reservation.</p> <p>It feels like this company puporsefully makes it as frustrating to get resolution being bumped between branch and call center aswell as several ignored emails regarding the topic.</p> <p>Avis has left an extremely bad taste.</p>