********* business at its best.

Watch your bank statement. I returned a rental car to them filled to the brim, and they tried to charge me for 16 litres of petrol as well as a fuel fee. They also deducted a hefty amount from my bank account for toll fees on a road that I have never used in y life. They even acknowledged that they charged me with the details of the wrong car. They refunded the fuel cost and fuel fee and some of the toll fees. However, they made no effort whatsoever to find the correct bill for the toll fees, and not even a complaint letter to their managing director made any difference - whoever that person is did not bother to investigate or even respond. ********* business at its best.