unauthorized debit

<p>I have hired a car for 7 days from AVIS CT international Airport. I had a problem with my car when I was in PE, I went to the AVIS branch informing them that the car service lights is on. The issue in dispute on that point was the one-way money that I need to pay, I spend more that two hours while waiting for Manager of CT to give go ahead (Mrs/Ms Richards). After som time of waiting and back and forth messages from "Richards", I have told her that I won't be continuing with my journey to Durban I am returning back in CPT.</p> <p> </p> <p>However the next day I arrived around 11:20 and I were told I must take the car to returns. When I arrived the obviously the queue was long. And the guy who was assisting me, while he was busy with me he left to attend other people. Upon on return, he told me that I don't have to worry insurance have covered everything even if I had a problem. I took the papers to the counter and around that time was about 12:45 if not mistaken. While the lady was or before she helped me, I asked to see Richard because I wanted to complain about the incident of PE. And we made peace that was done and dusted. I left the office, to my surprise on the 04th May 2017 I notice deduction on my credit card. And I phoned call centre same day and was told I was late with 38min and I said that was not true and I was not told in the branch. Since the 4th I have been waiting for feedback and every time I call I get the different story.</p> <p> </p> <p>ALL I WANT IS MY MONEY BACK.... </p>