RK
Raneshia K
1 reviews | Active since Feb 2025
13 Mar 2025, 21:06
Unauthorised payment from my account
Today they have acknowledge that they would reversed the funds for the dropped off location of the rental car.
Now today I have noticed that Avis took off another amount from my credit card that I now had to block my card for further deductions. I’m waiting for them to reversed charges from the £560.36 amount and totally reversed the amount of £392.78 which I don’t know what that was for. My initial booking was supposed to be £491 for my 3 weeks and 4 days. I hope this will be resolved soon.
I will never recommend anyone to hire a car from Avis Budget Car Rentals
Helpful (0)
Replies (1)0
Replies (1)
Avis's replyOfficial
17 Mar 2025, 10:05Hi Raneshia,
Thank you for your feedback,
The rental was initially billed for an amount of R13141.63, this was billed in error and has therefore been credited back to you, we reopened the rental with the correct dates for the Ref number E*** charging you R9214.89.
We do apologize for any inconvenience that this may have caused to you.
Thank you.
Avis Team.
Thank you for your feedback,
The rental was initially billed for an amount of R13141.63, this was billed in error and has therefore been credited back to you, we reopened the rental with the correct dates for the Ref number E*** charging you R9214.89.
We do apologize for any inconvenience that this may have caused to you.
Thank you.
Avis Team.
Avis's reply17 Mar 2025, 10:05
Official
Hi Raneshia,
Thank you for your feedback,
The rental was initially billed for an amount of R13141.63, this was billed in error and has therefore been credited back to you, we reopened the rental with the correct dates for the Ref number E*** charging you R9214.89.
We do apologize for any inconvenience that this may have caused to you.
Thank you.
Avis Team.
Thank you for your feedback,
The rental was initially billed for an amount of R13141.63, this was billed in error and has therefore been credited back to you, we reopened the rental with the correct dates for the Ref number E*** charging you R9214.89.
We do apologize for any inconvenience that this may have caused to you.
Thank you.
Avis Team.