Unacceptable service

Item: Avis
Rating: 1
Author: Services A

I rented a car yesterday from Avis Cape Town and the car was dirty. I did informed the person that was present at the inspection the car not properly washed. How do they expect one to pick up scratches. The inside of the car dusty.

Helpful (0)

Replies (4)

Avis's replyOfficial

24 Feb 2022, 11:11

Hi there,

Thanks for writing to us.

We apologise for your experience. Please provide your rental agreement number so we can look into the matter.

Avis Team

Avis's reply24 Feb 2022, 11:11

Official

Hi there,

Thanks for writing to us.

We apologise for your experience. Please provide your rental agreement number so we can look into the matter.

Avis Team

Services A's updateReviewer Update

24 Feb 2022, 12:19

***0ZA4

Services A's update24 Feb 2022, 12:19

Reviewer Update

***0ZA4

Avis's replyOfficial

24 Feb 2022, 12:24

Thank you, for providing the requested information. We will bring the matter to the attention of our Cape Town Branch Manager.

Once we have feedback we will provide it to you.

Regards
Avis Team

Avis's reply24 Feb 2022, 12:24

Official

Thank you, for providing the requested information. We will bring the matter to the attention of our Cape Town Branch Manager.

Once we have feedback we will provide it to you.

Regards
Avis Team

Avis's replyOfficial

24 Feb 2022, 13:27

Good Day,

Please note our Branch Manager will be contacting you directly, with regards to your matter.

Regards
Avis Team

Avis's reply24 Feb 2022, 13:27

Official

Good Day,

Please note our Branch Manager will be contacting you directly, with regards to your matter.

Regards
Avis Team